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Business Commitment Manager

Centralize and track all client commitments for your organization

Business Commitment Manager

Organizations struggle to manage all aspects of commitments made to clients. Many times, the internal groups lack visibility into the promises leading to a suboptimal client experience. Client obligations typically take more than one internal group to work together effectively to deliver it. While data is available with various personas and in different systems across organization, a unified view which tells the complete story to all stakeholders is missing.
Business Commitment Manager brings together all business commitments at one place. It enables a consistent, standardized and digitized intake, tracking and reporting to manage client obligations. It monitors progress and generates early warning notifications for promises that are "at risk". The proactive review, delivery and accountability framework leads to client delight and referenceability.

Central Commitment Repository

Central repository consolidates, stores and reports status of commitments made by Business Functions - Sales, Product Management, Implementations, Client Support and others

Commitment Workflow

Workflow capabilities enables business groups to review, approve, store, manage and govern all new client commitments

Risk Mitigation

Risk algorithm identifies all commitments likely to default and creates actions to mitigate risks.

Tagging and Management

Features like commitment onboarding, bundling, tagging, reporting, notifications and alerts allow for easy management.
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